► Responsible for OCS application administration and troubleshooting of multiple Development, Test, Production and Disaster Recovery environments ► Troubleshoot and resolve OCS Application and Infrastructure issues including off hours support for production as needed ► Support Technical Application enhancements related to performance, security, patch and automated deployments using scripting ► Maintain the current response and availability service levels ► Perform trouble shooting of technical problems on Linux/Unix servers, as well as offer resolutions accordingly ► Performs daily system monitoring, health check, verify the integrity and availability of server resources, systems & key processes ► Reviewing system & applications logs and verifying completion of schedules jogs (e.g. backup) ► Document UNIX / LINUX OS/server problems and resolution for future reference ► Maintain technical documentation and procedures ► Maintain the UNIX / LINUX OS/server assets inventory ► Work as part of a team and provide 24x7 support with on-call rotation ► Proactively monitor the database systems and ensure minimum downtime ► Maintenance and improvement of databases including installation, configuration, upgrade, patches and bug fixes ► Performance tuning, including database/query tuning and re-writing SQLs
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