Solution Engineer Intern at Telvida International Systems Limited

Telvida International Systems Limited delivers unique cost savings IT solutions that improve collaboration with user-friendly messaging, video, audio, and web communications.Telvida International Systems Limited is recruiting to fill the position below: Job Title: Solution Engineer InternLocation: LagosJob DescriptionThe solution engineer intern will work closely with the solution engineers to carry out the following duties:Work closely with clients to integrate products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.Carry out onsite deployment of technical solution based on customer requirements.Respond to customer support request both remotely and onsite in a timely manner as detailed in customers SLA.Participate in regular meetings and conference calls with client and sales staff to help qualify opportunities and recommend technical solutionsParticipate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistanceConsult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.Provide pre-sales and post-sales support through requirement gathering, proposal development and delivery of Technical PresentationAdditional duties include site survey, system evaluation , system analysis and assessment of customer technology

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