Technical Issues that cannot be solved by the L1 and requires an expert assistance to sort the issue within the SLA and Turn Around Time (TAT).Experience with VMWare ESXi 4.x, ESX 4.x, vSphereAdvanced Windows server administration, security and troubleshooting, such as Active Directory, GPO management, and network authenticationCreating realistic testing scenarios and scripts to use before and after equipment and software version upgrades - Proxy configuration and security binding etc. Working with and troubleshooting Conducting on-going system audits to evaluate the utility and efficiency of systems hardware, software and communication components to meet the business needs. Gather necessary data for issue replication, problem determination and/or escalation
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